From time-to-time a company will believe a payment has been made, but this will not be shown in our system. Where this occurs, please provide:
- Your bank's reference number for the transfer.
- The date that the payment was made.
- Your company name as it appears in your bank transfers (this is often very different from your company's actual name).
- The account number that you transferred the money into (sometimes companies accounts departments transfer funds into accounts other than the account shown on our invoice).