This article explains how to enable Displayr notifications for long-running actions, such as Chat finishing a task/answering a question, exporting your report, and running advanced analysis or R calculations.
Requirements
In order for notifications to appear, keep in mind:
- Notifications from app.displayr.com must be allowed on your browser.
- The Displayr tab cannot be the "active" or showing tab in your browser, i.e., you need to be looking at a different browser tab or your browser window is minimized. A Displayr window/tab that is visible next to another window/tab counts as active.
- The reply, action, or calculation took less than five (5) seconds.
- You stopped a Chat reply, started a new conversation, or switched conversations before it finished.
- You canceled the running calculation.
- You canceled the export.
See Troubleshooting notifications if you aren't receiving notifications despite meeting the above requirements.
Method - enable Chat notifications
To set browser notifications letting you know when Chat has finished a task or answered a question:
- Ensure the Chat window is expanded so that you can see the options at the top.
- Click the Bell
icon.
- Allow notifications from Displayr in your browser to receive the notifications.
You can only enable notifications in Edit mode. Notifications will not appear if you are still within the document's browser tab or if you close the tab. See Troubleshooting notifications for more information if you don't receive a notification as expected.
Troubleshooting notifications
Work through the list below, in order, to troubleshoot why you are receiving notifications:
-
Your browser blocks notifications from Displayr.
Go to your browser's settings, then navigate to the Notifications settings and add app.displayr.com to the Allow list.
Do Not Disturb is turned on in Windows, or Focus mode is turned on in MacOS.
-
Your operating system blocks the browser itself. This is the most likely cause when notifications are allowed in your browser settings and Do Not Disturb/Focus is turned off.
macOS: System Settings > Notifications > your browser (e.g. Google Chrome) > turn on Allow notifications and set the alert style to Banners or Alerts, not None.
Windows: Settings > System > Notifications > your browser > On.
-
Your browser blocks all sites.
In Chrome: Settings > Privacy and security > Site settings > Notifications. Make sure sites can ask to send notifications and Displayr isn't in the Not allowed list.
Additional notes
- The allow setting is remembered per user, per browser. A new browser or computer shows the allow/block prompt again.
- If you clicked Blocked when initially prompted to allow notifications, Displayr can't ask again. You must allow it in your browser's settings. See Step 1 in Troubleshooting notifications
Next
Troubleshooting Long-Running R Calculations